Privacy Policy
Last updated:
1. Introduction
Heirpath ("we", "our", or "us") is an estate planning education and document organisation service based at 105 Ratchadamri Road, Lumphini, Pathum Wan, Bangkok 10330, Thailand. We are committed to handling any personal information you share with us carefully and transparently.
This Privacy Policy describes what information we collect when you visit our website or contact us, how that information is used, and the choices you have regarding your data. It applies to all visitors and persons who submit enquiries through our website at heirpath.info.
For questions about this policy, write to us at [email protected].
2. Data We Collect
We collect only the personal information necessary to respond to enquiries and to deliver our educational programmes. The categories of data we may collect include:
- Contact details: name, email address, and telephone number submitted via our contact form.
- Enquiry content: the message text you include when reaching out to us.
- Usage data: pages visited, time on site, browser type, and approximate location (country/city level) collected through analytics tools.
- Cookie preferences: your consent choices, stored locally in your browser.
We do not collect payment card details through our website. Programme fees are arranged separately during direct correspondence.
Legal basis for processing: We process contact form data on the basis of your consent (Article 6(1)(a)) and, where a service agreement follows, on the basis of contract performance. Analytics data is processed under our legitimate interest in understanding how our educational content is read and navigated.
Retention: Enquiry correspondence is kept for up to 36 months. Analytics data in aggregate form may be retained indefinitely. Cookie preference records persist until you clear your browser data or withdraw consent.
3. How We Use Your Data
Information you provide is used for the following purposes:
- Responding to your enquiry and answering questions about our reading programmes.
- Scheduling and coordinating session arrangements where applicable.
- Sending programme-related updates if you have enrolled in a bundle or consulting engagement.
- Sending occasional reading material or announcements, where you have opted in to receive such communications.
- Understanding how our educational pages are read, to improve clarity and organisation.
We do not sell personal data to third parties. We do not share contact information with advertising networks.
Third-party service providers: We may engage trusted service providers (email delivery, analytics) who process data strictly on our behalf and under confidentiality obligations. These providers do not have permission to use your data for their own purposes.
Opting out of communications: Any non-essential communication you receive from us will include an unsubscribe option. You may also write to us directly at [email protected] to be removed from our mailing list.
4. Data Protection Measures
We take reasonable organisational and technical steps to protect the personal information we hold:
- Our website is served over HTTPS with TLS encryption.
- Access to stored correspondence is restricted to staff directly involved in client communication.
- We review our data handling practices periodically and update procedures as needed.
- Email systems used for client communication are protected by standard provider-level security.
In the event of a data incident that affects your personal information and poses a meaningful risk, we will notify you as promptly as circumstances allow and take steps to limit any further impact.
6. Your Rights
Depending on your country of residence, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Ask us to correct inaccurate or incomplete information.
- Erasure: Request deletion of your data, subject to any legal retention requirements.
- Portability: Receive your data in a commonly used format where technically feasible.
- Objection: Object to processing carried out on the basis of legitimate interest.
- Withdrawal of consent: Withdraw consent at any time where processing relies on it. Withdrawal does not affect the lawfulness of processing before withdrawal.
- Complaint: Lodge a complaint with a relevant supervisory authority. In Thailand, the relevant body is the Personal Data Protection Committee (PDPC) under the Personal Data Protection Act B.E. 2562 (2019).
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receipt.
7. Third-Party Links
Some of our reading materials or resource references may link to external websites. These sites operate under their own privacy policies, which we do not control and cannot be responsible for. We recommend reviewing the privacy policy of any external site you visit.
8. Children's Privacy
Our educational programmes and website are intended for adults aged 18 and over. We do not knowingly collect personal information from minors. If you believe a person under 18 has submitted information through our site, please contact us at [email protected] and we will promptly remove the relevant data.
9. Policy Updates
We may update this policy from time to time to reflect changes in our practices or applicable regulations. When we make material changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after an update constitutes acceptance of the revised policy.
10. Contact Us
For any questions, data requests, or concerns related to this policy, please reach out:
- Email: [email protected]
- Address: 105 Ratchadamri Road, Lumphini, Pathum Wan, Bangkok 10330, Thailand
- Phone: +66 2 612 4378
This website is operated under the laws of Thailand. Data processing is conducted in accordance with the Personal Data Protection Act B.E. 2562 (PDPA).